The terms “us” or “our” or “we” refers to PROFESSIONALS HUB PTY LTD T/A THELEGALHUB.COM.AU, [ABN 34 166 538 807] the company whose registered office [contactable via Level 6, 345 Queen Street, Brisbane Qld 4000, or via email at]. The term “you” or “your” refer to you.

This Privacy Policy sets out the manner and approach which we will take in relation to using your Personal Information. This Policy also includes information about how we will collect, use and disclose together with keeping secure your personal information. This Policy also covers how we make the Personal Information we hold available for access and correction by its users.

This policy has been created having regard to the obligations we have under the Privacy Act 1988 (Cth) (including the National Privacy Principles) (the Privacy Act). Nothing in this Policy changes or alters the existing obligations that we have under the Privacy Act.


Personal information is any information about you that identifies you or by which your identity may be reasonably determined.


All information which we receive from our users assists us with improving your experience using Some types of information which we gather include:-

2.1 Information that you give to us:

Information that is entered into at registration including your name, contact details, business name and AFS licence details. We may use your name and contact details to communicate with you and your business name and AFS licence details to verify your credentials.

2.2 Automatic information:

We receive and store certain types of information whenever you interact with For example, like almost all websites, we use “cookies” and as a result of this we obtain certain types of information when your web browser accesses or advertisements and other content provided by

2.3 Email communications:

We receive personal information from you when you provide your contact details and email address when you interact with or contact us.

2.4 Information regarding your use of the website

We may also collect and use the following types of personal information during interaction with

  1. Information that you provide to us for the purposes of registering with the website;
  2. Information that you provide for the purposes of subscribing to the website services offered by us;
  3. Any other information that you send to us via the contact section of


We may use personal information that you have provided to us for such services as:-

  1. Contacting and communicating with you;
  2. Administering the website,;
  3. Enabling your access to use the website services;
  4. Supply to you services that you have indicated to us that you wish to have;
  5. Send to you statements and invoices and collect payments from you; and
  6. Send to you marketing communications.

Any use of your personal information will be done in accordance with the terms of this Privacy Statement.

Further, and in addition to the disclosure of personal information which is reasonably necessary for the functions of, we may disclose your personal information to the extent that it is required to do so by law and in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend our legal rights.


We take data security very seriously. We will take all reasonable precautions to safeguard personal information that is held by us, either on file or on computer, from loss, misuse, unauthorised access, modification or unauthorised disclosure.

We will take all reasonable steps to ensure that your paper and electronic records which contain Personal Information are, and continue to be, stored in facilities that are only accessible by individuals within our company who have a genuine “need to know” as well as a “right to know” pursuant to our Terms and Conditions and this Privacy Policy.

We will review on a regular and ongoing basis our information security practices in order to maintain our ongoing responsibilities.


Information which we collect may be stored and processed in and transferred between the countries abroad in which we operate to enable the use of that information in accordance with this Privacy Policy.

We will take all steps necessary to ensure that the countries and jurisdictions which house the servers and storage sites have at least the same level of privacy protection as enshrined within Australia and particularly the Privacy Act 1988 (Cth).

You agree to such cross-border transfers of personal information.


This website contains links to other websites. We are not responsible for the privacy policies or practices of any third party websites or third parties.


It is important that you insure that your personal information is correct and up to date. In the event that your information is incorrect or requires changing please notify us via email at or alternatively edit your information once you have logged on to


Should you wish to access your personal information, all you need to do is contact us at Level 6, 345 Queen Street, Brisbane, Queensland 4000 and advise us of your request.

We will endeavour to handle all requests for access to personal information as quickly as possible.

You may only access your own personal information. Any personal information held on your file, in respect of any other person, will not be disclosed to you.

We reserve the right to charge a reasonable fee for the retrieval and supply of your personal information.

We retain the right to deny access to personal information where the information may relate to existing or anticipated legal proceedings between you and us or where access may be regarded as frivolous or vexatious.

If we deny you access to your personal information, reasons for that denial will be provided.


We may from time to time use your personal information, such as your address or contact details, to provide you with information about other services we offer.

If at any time you do not wish to receive any information about these services please feel free to contact us at or Level 23, 345 Queen Street, Brisbane, Queensland 4000 and will not send you any further material.

We will not disclose your personal information to anyone other than our fulfilment partners, your client or where the law requires us to provide your personal information.


If at any time you believe that we have wrongfully disclosed your personal information or that we have breached this privacy policy, then you may lodge a complaint with us by emailing us at or writing to the Manager, Professionals Hub Pty Ltd, Level 23, 345 Queen Street, Brisbane, Queensland 4000.

If you are not satisfied with the response you receive from us, you may contact the Federal Privacy Commissioner by phoning 1300 363 992 or writing to the Director of Complaints, Office of the Federal Privacy Commissioner, GPO box 5218, Sydney NSW 1042.


We may update this Privacy Policy by posting a new version on this website. You ought to check this page occasionally to ensure that you are familiar with any changes that may have arisen.


If you have any questions about this Privacy Policy or our treatment of your personal information please write by post to Level 23, 345 Queen Street, Brisbane, Qld, 4000, or alternatively via email at